Carriers answer questions and complaints about:
- Travel products and conditions
- Traveling with the Student Travel Product and fares in their region
- Applying for OV-chipkaart in their region
| public transport company | Customer service phone number | Website | Terms | |
|---|---|---|---|---|
| allGo | 085-208 02 90 (local rate) | www.allgobus.nl | General terms and conditions | Allgobus | |
| Arriva | 0800-023 25 45 (usual call charges) | www.arriva.nl | General terms and conditions | Arriva | |
| BlueNet | See relevant public transport company (Arriva or Keolis) | www.blauwnet.nl | General terms and conditions | BlueNet | |
| Bring | 026-214 21 40 (usual call charges) | www.breng.nl | General terms and conditions | Bring | |
| Connexxion | 0900-266 63 99 (usual call charges) | www.connexxion.nl | General terms and conditions | Connexxion | |
| EBS | 0800-0327 (usual call charges) | www.ebs-ov.nl | General terms and conditions | EBS | |
| EBS Haaglanden | 0900-500 6070 (usual call charges) | www.ebs-ov.nl/haaglanden | General terms and conditions | EBS | |
| EBS Voorne-Putten | 0900-500 6030 (usual call charges) | www.ebs-ov.nl/voorne-putten | General terms and conditions | EBS | |
| CFP | 0900-8011 (usual call charges) | www.gvb.nl | General conditions | CFP | |
| Hermes | 0800-022 22 77 (usual call charges) | www.hermes.nl | General terms and conditions | Hermes | |
| HTM | 0900-486 46 36 (usual call charges) | www.htm.nl | General terms and conditions | HTM | |
| NS Consumers | 030-751 51 55 (local rate) | www.ns.nl | General terms and conditions | NS | |
| NS Business | 030-300 11 11 (local rate) | www.ns.nl/zakelijk/service | General terms and conditions | NS | |
| RET | 0900-500 60 10 (usual call charges) | www.ret.nl | General terms and conditions | RET | |
| Qbuzz Region U-OV (Utrecht) | 0900-525 2241 (usual call charges) | www.u-ov.info | General terms and conditions | U-OV | |
| Qbuzz region DMG (Drechtsteden) | 0900-0109 (usual call charges) | www.qbuzz.nl | General terms and conditions | Qbuzz | |
| Qbuzz region GD (Groningen Drenthe) | 0900-0108 (usual call charges) | www.qbuzz.nl | General terms and conditions | Qbuzz | |
| RRTravel | 085 2085212 (usual call charges) | www.rrreis.nl | General terms and conditions | Rrreis | |
| Syntus/Keolis | 088-033 13 60 (usual call charges) | www.syntus.nl | General terms and conditions |Syntus/Keolis | |
| Twents | 0900-266 63 99 (usual call charges) | www.twents.nl | General terms and conditions | Twents | |
| Waterbus | 0800-023 25 45 (usual call charges) | www.waterbus.nl |