Meaning claim request status

Claim request in process

Your claim has been received. A confirmation of receipt has been sent with an overview page of your claim to the e-mail address you provided when completing the claim request. You will receive notification of the outcome of the claim review within six weeks.

Claim request denied

Your claim request has been rejected. An email has been sent to you with the reason(s) for the rejection. If you disagree with the rejection, you can file an objection by logging into the Mijn omgeving and choosing the 'submit objection' option.

Claim request granted in part

Your claim request has been partially granted. An email has been sent to you with the reason(s) for partial reimbursement and the amount of the awarded amount. The awarded amount will be transferred within 3 weeks to the account number you provided when submitting your claim request. Should you disagree with the partial denial, you can submit an objection by logging into the Mijn omgeving and choosing the option 'submit an objection'.

Claim request granted

Your claim request has been fully granted. The declared amount will be transferred within 3 weeks to the account number you provided when you submitted your claim request.

Claim request partially granted + paid out

Your claim request has been partially granted. The awarded amount has been transferred to the account number you provided when you submitted your claim request.

Claim request granted + paid out

Your claim request has been fully granted. The awarded amount has been transferred to the account number you provided when you submitted your claim request.

Claim request handled

Your claim request was (partially) granted or denied more than 6 weeks ago. The period in which you can file an objection has expired.

Objection filed.

You have submitted a claim via the Mijn omgeving . A confirmation of receipt with an overview page of your claim has been sent to the e-mail address you provided when completing the claim. You will be notified within six weeks of the outcome of the review of the objection.

Objection overruled

Your appeal has been rejected. An email has been sent to you with the reason(s) for the rejection of the appeal.

Objection granted in part

Your appeal has been partially granted. An email has been sent to you with the reason(s) for a partial refund and the amount awarded. The amount awarded will be transferred within three weeks to the account number you provided when you filed your appeal.

Objection granted

Your appeal is granted in full. The declared amount will be transferred within three weeks to the account number you provided when you filed your appeal.

Objection partially granted + paid out

Your appeal has been partially granted. The amount awarded has been transferred to the account number you provided when you filed your appeal.

Objection granted + paid out

Your appeal has been granted. The amount awarded has been transferred to the account number you provided when you filed your appeal.