Switch subscription
When you apply for a student travel product, you choose either a weekday subscription or a weekend subscription. If you wish to switch subscriptions later on, you can arrange this in Mijn DUO.
Important: It’s not possible to switch your subscription between May 1st and August 25th. You can switch your subscription up to twice a year, but not twice within 2 months. Switching is free.
Collecting your subscription
- After your request has been processed, you can collect your new subscription within 5 working days of the switch.
- You have 6 weeks to collect your new subscription from a pick-up device. Load your subscription onto your personal ov-chipkaart within those 6 weeks.
- Once you have collected your new subscription, you can start travelling with it.